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Siemens Energy has signed a major contract to incorporate ClickSoftware ServiceOptimization Suite to more than 4,000 additional resources. ClickSoftware Technologies Ltd. is a leading provider of mobile workforce management and service optimization software.

Siemens Energy Sector is a leading supplier of a complete spectrum of products, services, and solutions for the generation, transmission, and distribution of power and for the extraction, conversion, and transport of oil and gas. It has been working with ClickSoftware since 2002 to manage both planned and unplanned power plant outages with optimum efficiency for its customers.

"Back in 2002, and following an extensive evaluation, we selected the ClickSoftware solution for its user interface, stability, scalability, and ability to manage complex projects," said Dan Spoone, business process reengineering manager, at Siemens Energy. "Our scheduling requirements are extremely complex with many thousands of individuals providing services to major power plants around the world. Customers are at the core of what we do and ClickSchedule helps us efficiently manage the resources necessary to serve our customers well."

Siemens recently completed its upgrade to the latest version of ClickSoftware's ServiceOptimization Suite – Version 7.5. The solution is currently managing field service personnel across North America and Europe. ClickSoftware's ServiceOptimization Suite provides Siemens with the ability to maximize resource utilization enterprise-wide.

"Siemens has been a loyal customer for some time. Our partnership approach has seen us working together through a successful upgrade and the purchase of additional resource licenses serves as the ultimate proof of our joint ability to deliver effectively," commented Hannan Carmeli, COO, ClickSoftware." Our ability to handle all types of jobs, from short jobs requiring one person to multi-stage jobs requiring a multi-person team over several days or weeks, in one application provides great efficiencies to our customers. We look forward to working with Siemens in the future to further expand the ClickSoftware footprint within their organization."